These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you," "your," or "User"), and SAFTech LLC ("Company," "we," "us," or "our"), a Virginia-based limited liability company, concerning your access to and use of the CrowdAI Workflows service ("Service," "Platform").

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right to change or modify these Terms at any time and in our sole discretion. We will provide notice of material changes by updating the "Last Updated" date and, for significant changes, by posting a notice on our website or sending an email to your registered address. Your continued use of the Service following the posting of changes constitutes your acceptance of such changes.

2.1 Overview. CrowdAI provides a unified platform that enables users to access and utilize multiple third-party generative artificial intelligence models ("AI Models") from various providers including OpenAI, Anthropic, Google, Mistral AI, Perplexity AI, DeepSeek, and xAI.

2.2 Core Features. The Service includes but is not limited to:

• Multi-model AI conversations and comparisons
• Workflow automation and AI chain creation
• Prompt optimization and management
• Conversation history and organization
• Project and team collaboration tools (Enterprise tier)
• API access for programmatic integration (Enterprise tier)
• File upload and processing capabilities
• Image generation and analysis

2.3 Service Availability. We strive to provide continuous access to the Service, but we do not guarantee that the Service will be available at all times. The Service may be subject to:

• Scheduled maintenance and updates
• Temporary interruptions due to technical issues
• Third-party AI provider availability and rate limits
• Service modifications, suspensions, or discontinuations

2.4 Service Modifications. We reserve the right to modify, suspend, or discontinue, temporarily or permanently, any feature or aspect of the Service with or without notice. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3.1 Account Creation. To access certain features of the Service, you must create an account. You may register using your Google account through OAuth 2.0 authentication. By creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Immediately notify us of any unauthorized use

3.2 Account Eligibility. You must be at least 18 years old (or 16 in the EU with parental consent) to create an account. By creating an account, you represent and warrant that you meet these age requirements.

3.3 Account Security. You are responsible for maintaining the confidentiality of your account credentials. You agree to:

• Not share your account with others
• Not use another user's account without permission
• Notify us immediately of any security breach
• Log out from your account at the end of each session

3.4 Account Termination. We reserve the right to suspend or terminate your account and access to the Service, with or without notice, for conduct that we believe violates these Terms, is harmful to other users, harmful to our business operations, or for any other reason at our sole discretion.

3.5 Account Deletion. You may delete your account at any time from your account settings. Upon deletion:

• Your personal information will be deleted in accordance with our Privacy Policy
• Your conversations and projects will be permanently deleted
• Any unused credits or subscription time is forfeited (non-refundable)
• You will lose access to all Service features immediately

4.1 Permitted Use. You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a professional and responsible manner.

4.2 Prohibited Activities. You agree NOT to use the Service to:

4.3 Enforcement. We reserve the right, but not the obligation, to:

• Monitor use of the Service for violations of these Terms
• Remove or disable access to content that violates these Terms
• Suspend or terminate accounts that violate these Terms
• Report illegal activities to law enforcement
• Take any action we deem necessary to protect the Service and users

4.4 Third-Party AI Provider Policies. In addition to these Terms, you must comply with the acceptable use policies of all third-party AI providers whose models you access through our Service, including OpenAI's Usage Policies, Anthropic's Acceptable Use Policy, Google's Gemini API Terms, Mistral AI Terms, Perplexity AI Terms, DeepSeek Terms, and xAI Terms. CrowdAI operates as a pass-through interface and is bound by those upstream policies. Any violation of upstream provider terms through CrowdAI may result in immediate account suspension.

5.1 Subscription Tiers. We offer multiple subscription tiers:

• Free Tier: 100 credits per month, access to standard features, no payment required
• Pro Tier: $4.99/month, 10,000 credits per month, access to all AI models and premium features
• Enterprise Tier: Custom pricing, unlimited usage, advanced features, dedicated support, and API access

5.2 Free Tier. New users start on the Free tier with 100 credits per month at no charge. You may upgrade to Pro or Enterprise at any time for additional credits and premium features.

5.3 Billing Cycle. Paid subscriptions are billed in advance on a monthly or annual basis, depending on your chosen plan. Billing occurs on the same day each month based on your subscription start date.

5.4 Payment Methods. We accept payment through major credit cards and debit cards processed securely through Stripe. By providing payment information, you:

• Authorize us to charge the applicable fees to your payment method
• Represent that you are authorized to use the payment method
• Agree to keep payment information current and accurate
• Understand that failed payments may result in service interruption

5.5 Automatic Renewal. Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew for successive periods of the same duration at the then-current subscription price.

5.6 Price Changes. We may modify subscription prices at any time. Price changes will:

• Be communicated to you at least 30 days in advance
• Take effect at the start of your next billing cycle
• Not apply retroactively to existing subscriptions during their current term
• Allow you to cancel before the new price takes effect

5.7 Taxes. All fees are exclusive of applicable federal, state, local, or foreign taxes. You are responsible for paying all applicable taxes associated with your use of the Service.

5.8 No Refunds. ALL PAYMENTS FOR SUBSCRIPTION SERVICES ARE FINAL AND NON-REFUNDABLE. We do not provide refunds or credits for:

• Unused portions of subscription periods
• Unused credits
• Partial subscription months
• Dissatisfaction with the Service
• Account suspensions or terminations due to Terms violations

The only exception is if required by applicable law in your jurisdiction.

5.9 Cancellation. You may cancel your subscription at any time through your account settings. Upon cancellation:

• Cancellation takes effect at the end of your current billing period
• You will retain access to paid features until the end of the billing period
• Your account will automatically downgrade to the Free tier
• No refunds will be issued for the remaining subscription period
• Unused credits will not carry over to the Free tier

5.10 Payment Disputes. If you believe you have been incorrectly charged, you must contact us within 30 days of the charge. We will investigate and, if the charge was in error, issue a refund.

6.1 How Credits Work. Credits are the unit of measurement for usage on our platform. Different AI models and features consume different amounts of credits based on their computational cost.

6.2 Credit Allocation. Your monthly credit allowance is determined by your subscription tier:

• Free Tier: 100 credits/month
• Pro Tier: 10,000 credits/month
• Enterprise Tier: Unlimited (no credit restrictions)

6.3 Credit Consumption. Credits are consumed when you:

• Send prompts to AI models (varies by model and token count)
• Generate images (fixed credit cost per image)
• Process uploaded files (varies by file size and type)
• Execute workflows and automated chains

6.4 Credit Costs. Approximate credit costs per 1,000 tokens (detailed in our Credit Calculation page):

• GPT-4 Turbo: 5 credits per 1K tokens
• Claude 3.5 Sonnet: 4 credits per 1K tokens
• Gemini Pro: 3 credits per 1K tokens
• Mistral Large: 4 credits per 1K tokens
• Other models: 2-5 credits per 1K tokens

6.5 Credit Reset. Credits reset on the first day of each billing cycle. Unused credits do NOT roll over to the next month. Your credit allowance is fully replenished at the start of each new billing period.

6.6 Credit Depletion. If you exhaust your monthly credit allowance:

• Your access to AI models will be suspended until your next billing cycle
• You can upgrade your subscription tier to gain more credits immediately
• Your conversation history and data remain accessible
• Enterprise users have no credit limits

6.7 Credits Are Non-Refundable. ALL CREDITS, ONCE CONSUMED, ARE NON-REFUNDABLE. Credits that are allocated to your account but not consumed reset at the end of each billing cycle and DO NOT roll over. Credits have no cash value and cannot be exchanged, transferred, or redeemed for money.

6.8 Promo Codes. Promotional codes may be issued at our discretion. Promo codes are: (a) valid for one-time use per user unless otherwise stated, (b) non-transferable and have no cash value, (c) subject to expiry dates as specified at issuance, (d) not combinable with other promotions unless explicitly stated, and (e) void if misused or applied fraudulently. We reserve the right to revoke promo codes at any time.

6.9 Credit Modifications. We reserve the right to adjust credit costs and allocations at any time with reasonable advance notice. Changes will be communicated through email and/or in-app notifications.

7.1 Your Content. "User Content" means any content, data, text, files, images, prompts, conversations, workflows, or other materials that you submit, upload, or generate through the Service.

7.2 Ownership. You retain all ownership rights to your User Content. We do not claim ownership of any User Content you provide to the Service.

7.3 License Grant to Us. By submitting User Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, reproduce, modify, and display your User Content solely for the purposes of:

• Operating and providing the Service to you
• Improving and developing the Service
• Complying with legal obligations
• Enforcing these Terms

7.4 User Content Representations. By submitting User Content, you represent and warrant that:

• You own or have the necessary rights to submit the User Content
• Your User Content does not violate these Terms or any applicable laws
• Your User Content does not infringe upon the intellectual property rights of others
• Your User Content does not contain confidential information of third parties without authorization

7.5 Responsibility for Content. You are solely responsible for your User Content and the consequences of posting or publishing it. We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any User Content.

7.6 AI-Generated Content Ownership. As between you and CrowdAI, you own the outputs generated by AI models in direct response to your prompts ("AI-Generated Content"), subject to the underlying AI provider's terms. You acknowledge that:

• AI-Generated Content may not be unique to you and others may receive similar or identical output
• We do not guarantee the accuracy, quality, or suitability of AI-Generated Content
• You are responsible for reviewing and verifying AI-Generated Content before use
• AI-Generated Content may be subject to intellectual property considerations depending on jurisdiction
• Output ownership may be further restricted by each AI provider's own terms (e.g., OpenAI, Anthropic)

7.7 Anonymized Data for Service Improvement. We may use anonymized, aggregated, de-identified prompt and response data (with all personally identifiable information stripped) to improve our platform's routing, performance, and credit estimation logic. We will not use your identifiable prompts, conversations, or files to train any AI models or share them with third parties for training purposes.

7.8 Uploaded File Ownership. Files you upload to Data Analysis, Presentation, or Workflow features remain your property at all times. We process uploaded content solely to deliver the requested Service. File contents may be transmitted to third-party AI providers as part of processing. See Section 9 and our Privacy Policy for retention details.

7.7 Content Removal. We reserve the right, but have no obligation, to monitor, review, or remove User Content that we determine, in our sole discretion, violates these Terms, is harmful, or is objectionable.

7.8 Backup and Export. You are responsible for backing up your User Content. We provide tools to export your conversations and data, but we are not liable for any loss of User Content.

8.1 Our Intellectual Property. The Service, including its design, features, software, databases, and content (excluding User Content and AI-Generated Content), is owned by SAFTech LLC and is protected by United States and international intellectual property laws.

8.2 Trademarks. "CrowdAI," "CrowdAI Workflows," and our logos are trademarks of SAFTech LLC. You may not use our trademarks without our prior written consent.

8.3 Limited License to Use. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

8.4 Restrictions. You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer, decompile, or disassemble the Service
• Rent, lease, sell, sublicense, or transfer the Service
• Remove or alter any proprietary notices on the Service
• Use the Service to develop competing products or services

8.5 Feedback. If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate such feedback without compensation or attribution to you.

8.6 Third-Party Intellectual Property. The AI models accessible through our Service are owned by their respective providers (OpenAI, Anthropic, Google, etc.). Use of these models is subject to their respective terms and policies.

8.7 DMCA and Copyright Protection. We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe content on our Service infringes your copyright, send a written DMCA takedown notice to our designated agent at info@crowdai.io including all of the following:

• A description of the copyrighted work claimed to have been infringed
• The specific URL or location of the allegedly infringing material on our Service
• Your full name, mailing address, telephone number, and email address
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information in the notification is accurate and you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

We will process valid DMCA notices and remove or disable access to infringing content. Counter-notices may be filed pursuant to 17 U.S.C. § 512(g). Repeat infringers' accounts will be terminated.

9.1 Third-Party AI Providers. Our Service integrates with and provides access to AI models from third-party providers including:

• OpenAI (GPT-4, GPT-4 Turbo, GPT-3.5)
• Anthropic (Claude 3.5 Sonnet, Claude 3 Opus)
• Google (Gemini Pro, Gemini Ultra)
• Mistral AI (Mistral Large, Mistral Medium)
• Perplexity AI
• DeepSeek
• xAI (Grok)

9.2 Third-Party Terms. Your use of third-party AI models through our Service is also governed by the respective provider's terms of service, acceptable use policies, and privacy policies. You agree to comply with all such third-party terms.

9.3 Data Transmission. When you use third-party AI models through our Service, your prompts and content are transmitted to the respective provider for processing. We encrypt data in transit, but we do not control how these providers use or retain your data once received.

9.4 No Endorsement. We do not endorse, warrant, or guarantee the accuracy, reliability, or quality of any third-party AI models or their outputs. We are not responsible for any errors, inaccuracies, or harmful content generated by third-party AI models.

9.5 Upstream API Changes. Third-party AI providers may change, restrict, or discontinue their APIs at any time, with or without notice. If an upstream provider changes or removes access to their models, CrowdAI's ability to provide that model may be impaired or terminated. No refunds or credits will be issued due to upstream provider-driven service changes, restrictions, or outages. You acknowledge this risk as inherent to using a multi-provider AI platform.

9.6 Third-Party Links. Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of third-party sites.

9.7 Payment Processing. Payment processing is handled by Stripe, Inc. By providing payment information, you agree to Stripe's Services Agreement and Privacy Policy.

10.1 API Access. Enterprise tier subscribers may access our API to programmatically interact with the Service. API access is subject to these Terms and additional technical documentation.

10.2 API Keys. You will receive API keys to authenticate your requests. You are responsible for:

• Keeping API keys confidential and secure
• Not sharing API keys with unauthorized parties
• Immediately rotating API keys if compromised
• All activity conducted using your API keys

10.3 Rate Limits. API usage is subject to rate limits to ensure fair usage and system stability. Rate limits vary by subscription tier and may be adjusted at our discretion.

10.4 API Usage Restrictions. When using our API, you must not:

• Exceed specified rate limits or attempt to circumvent them
• Use the API to create competing products or services
• Resell or redistribute API access without our written consent
• Use the API for unauthorized data scraping or collection
• Overload or disrupt our infrastructure

10.5 API Changes. We may modify, deprecate, or discontinue API endpoints with reasonable advance notice. We will provide migration documentation for breaking changes.

10.6 API Support. Enterprise customers receive dedicated API support. Support response times and SLAs are specified in your Enterprise agreement.

11.1 "AS-IS" Basis. THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY, RELIABILITY, OR AVAILABILITY
• QUIET ENJOYMENT
• TITLE

11.2 No Warranty of Accuracy. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR AI-GENERATED OUTPUT.

11.3 AI Limitations. YOU ACKNOWLEDGE AND AGREE THAT:

• AI models may produce inaccurate, incomplete, biased, or harmful outputs
• AI-Generated Content should be reviewed and verified before use
• AI models may "hallucinate" or generate false information
• We are not responsible for decisions made based on AI-Generated Content
• You use AI-Generated Content at your own risk

11.4 Third-Party Disclaimer. WE ARE NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, ACCURACY, OR AVAILABILITY OF THIRD-PARTY AI PROVIDERS OR THEIR MODELS. ANY DEALINGS WITH THIRD PARTIES ARE SOLELY BETWEEN YOU AND SUCH THIRD PARTIES.

11.6 Disclaimer for Offensive or Harmful Outputs. AI models may generate outputs that are offensive, inaccurate, biased, or otherwise objectionable. WE EXPRESSLY DISCLAIM ALL LIABILITY FOR ANY AI-GENERATED CONTENT THAT IS OFFENSIVE, HARMFUL, INCORRECT, OR DEFAMATORY. You agree to use the Service with appropriate judgment and not to rely on AI outputs without independent verification.

11.7 Use at Your Own Risk. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICE.

11.8 Jurisdictional Limitations. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY HAVE ADDITIONAL RIGHTS THAT VARY BY JURISDICTION.

12.1 Limitation of Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SAFTECH LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, OR USE
• LOSS OF OR DAMAGE TO REPUTATION
• BUSINESS INTERRUPTION
• COST OF SUBSTITUTE GOODS OR SERVICES

ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

12.2 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

• THE TOTAL AMOUNT YOU ACTUALLY PAID TO US IN THE NINETY (90) DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR
• ONE HUNDRED DOLLARS ($100.00 USD)

This cap applies in aggregate to all claims, regardless of the form of action (contract, tort, statute, or otherwise), and reflects the parties' mutual understanding of the allocation of risk.

12.3 Basis of the Bargain. YOU ACKNOWLEDGE THAT WE HAVE SET OUR PRICES AND ENTERED INTO THESE TERMS IN RELIANCE UPON THE DISCLAIMERS OF WARRANTY AND LIMITATIONS OF LIABILITY SET FORTH HEREIN, THAT THE SAME REFLECT AN ALLOCATION OF RISK BETWEEN THE PARTIES, AND THAT THE SAME FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN US.

12.4 Jurisdictional Limitations. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12.5 Exceptions. NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE OUR LIABILITY FOR:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be limited or excluded by applicable law

13.1 Your Indemnification Obligations. You agree to defend, indemnify, and hold harmless SAFTech LLC, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers (collectively, "Indemnified Parties") from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use or misuse of the Service
• Your User Content
• Your violation of any law or regulation
• Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
• Any claim that your User Content caused damage to a third party
• Any use of AI-Generated Content

13.2 Defense and Settlement. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate with our defense of such claim.

13.3 Notification. You agree to promptly notify us of any third-party claims covered by this indemnification. Failure to provide prompt notice may limit your indemnification obligations to the extent we are prejudiced by such delay.

14.1 Termination by You. You may terminate your account and these Terms at any time by:

• Deleting your account through account settings
• Canceling your subscription before the end of your billing period
• Contacting us at info@crowdai.io

14.2 Termination by Us. We may suspend or terminate your access to the Service, with or without notice, for any reason, including but not limited to:

• Violation of these Terms or our Acceptable Use Policy
• Fraudulent, abusive, or illegal activity
• Jailbreaking attempts or API abuse
• Extended periods of inactivity
• Failure to pay applicable fees
• Violation of any upstream AI provider's terms accessed through CrowdAI
• Upon your request
• Discontinuation of the Service

No Refund on Termination for Cause: If your account is suspended or terminated due to a Terms violation, no refund of subscription fees or remaining credits will be issued.

14.3 Effect of Termination. Upon termination of your account:

• Your right to access and use the Service immediately ceases
• We may delete your account and User Content
• You remain responsible for all fees accrued prior to termination
• No refunds will be provided for unused subscription time or credits
• We may retain certain information as required by law or for legitimate business purposes

14.4 Survival. The following sections survive termination: User Content and Data Ownership (regarding licenses granted), Intellectual Property Rights, Disclaimers and Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

14.5 Data Export. You are responsible for exporting your User Content before termination. After account deletion, we cannot guarantee recovery of your data.

15.1 Governing Law. These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions.

15.2 Informal Dispute Resolution. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at info@crowdai.io. We will attempt to resolve the dispute informally by contacting you via email. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 60 days of submission, you or we may bring a formal proceeding.

15.3 Binding Arbitration. YOU AND SAFTECH LLC AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, except that:

• You may assert claims in small claims court if your claims qualify
• Either party may seek equitable relief in court for infringement of intellectual property rights

15.4 Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision. Arbitration shall be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes.

15.5 Arbitration Process.

• The arbitration will be held in Virginia or another mutually agreeable location
• The arbitrator will have exclusive authority to resolve all disputes
• The arbitrator's decision is final and binding
• Judgment on the award may be entered in any court of competent jurisdiction

15.6 No Class Actions. YOU AND SAFTECH LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

15.7 Arbitration Costs. Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules, unless otherwise stated in these Terms. If the arbitrator finds that you cannot afford to pay the AAA's filing, administrative, hearing and/or other fees and cannot obtain a waiver from the AAA, we will pay them for you.

15.8 Opt-Out. You may opt out of this arbitration provision within 30 days of first accepting these Terms by sending written notice to info@crowdai.io with the subject line "Arbitration Opt-Out" and including your name, address, and email.

15.9 Severability. If any portion of this arbitration provision is found to be unenforceable, the remainder shall continue in full force and effect. If the class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

15.10 Jurisdiction. For any disputes not subject to arbitration, you and we agree to submit to the personal jurisdiction of the state and federal courts located in Virginia.

16.1 Entire Agreement. These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and SAFTech LLC regarding the Service and supersede all prior or contemporaneous understandings.

16.2 Modifications. We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date and, for significant changes, by email or in-app notification. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

16.3 Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by us.

16.4 Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.

16.5 Assignment. You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

16.6 Force Majeure. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

16.7 Export Control. You agree to comply with all applicable export and import control laws and regulations in your use of the Service. You represent that you are not located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country.

16.8 Government Use. If you are a U.S. government entity, the Service is a "Commercial Item" as defined in 48 C.F.R. §2.101 and is licensed to the U.S. government in accordance with these Terms.

16.9 Third-Party Beneficiaries. There are no third-party beneficiaries to these Terms. The provisions of these Terms are for the benefit of you and us only.

16.10 Notices. All notices to you under these Terms may be delivered by email to your registered email address or by posting to the Service. You agree that email is an acceptable form of notice. Notices to us must be sent to info@crowdai.io.

16.11 Relationship. These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and SAFTech LLC.

16.12 Language. These Terms are provided in English. If translated into other languages, the English version controls in case of any conflict.